Viaante provides Inbound/Outbound Helpdesk and technical support via voice calls, live chat, mobile SMS/text, and email management through its multi-channel contact center. We have the capability of providing consumer support as well as enterprise support. We provide a blend of services through Internal as well as External Helpdesk Support.
We provide flexible, scalable, customized and cost-effective technical services that suit the business requirements. We have experience and expertise in handling and operating the entire spectrum of technical support services. We conduct regular audits and customer care evaluations and analysis to ensure that the service standards are been sustained. Also, our 24*7 global operations help you reach out to your customers at any desired time.