Appointment Scheduling or Patient Scheduling improves patient service levels and retention rates while increasing patient satisfaction. Patient call and visit numbers continue to grow, and increased demand isn’t always accompanied by additional personnel and resources to better handle the influx of new patients. Increased volume can also lead to inconsistencies in service levels and lower staff and patient satisfaction.
An efficient Patient Scheduling and appointment management process is one of the most important aspects of providing high-quality healthcare. Patient satisfaction and physician referrals can be impacted by long hold times, insufficient capture of eligibility and prior authorization criteria, and clumsy procedures.
Outsourcing Patient Scheduling to Viaante can yield significant operational and clinical efficiencies, while driving revenue into the practice with filled schedules. Whether you manage a network of hospital departments or just one very busy office, Viaante can process it all for you.

Viaante's Numbers Speak
Benefits of partnering with Viaante
Improves patient engagement
Organizes physician calendar for optimized appointment management
Automated reminders and follow-ups
Reduces no-shows
Consistency in service level and brand representation
Allows end-to-end tracking of patient payment history and outstanding payments
Platforms Expertise







Viaante value proposition
Get paid, more and faster
Have the most time-consuming, costly medical billing work done for you.
Get full clarity and visibility into your practice to make better decisions.
Benefit from the most up-to-date payer intelligence.
Partner with Viaante
Partner with Viaante for expert medical coding services that maximize your reimbursement and minimize claim rejections. Contact us today to learn more!