Nowadays insurance firms face numerous obstacles, including shrinking margins, stricter regulatory requirements, evolving consumer demands, and the changing economic environment, all of which necessitate flexibility. In this scenario, outsourcing Insurance back-office functions is the best way for the insurance company to gain a competitive edge by improving process efficiencies.
Viaante has more than 50 man years of experience and expertise in delivering accurate, high quality, cost-efficient, and streamlined BPO services that boost up the performance of the organization. We offer transformational BPO services to the insurers using our expertise in Process and automation technologies such as Artificial Intelligence, Machine Learning, Robotic Process Automation, and other Emerging Technologies.
Our extensive BPO services provide support to the organizations by enhancing their business efficiency, boosting the level of customer satisfaction thereby increasing productivity and profitability while ensuring compliance with insurance regulatory requirements.
We are accredited by ISO 9001 and 27001 certification.

Our Insurance Support Services
New Insurance Business Setup
- Requirement gathering from Insurance
Companies - Insurance quote creations
- Generation of proposals
- Detailed verification for policies, proposals, and quotes
- Receiving new enrollments
- Application information data entry
- Invoice Data Entry Services
- Record Payment Details
- Insurance Policy Issuance
Insurance Accounting
- Monthly/Quarterly/Yearly Financial Reports
- Accounts Payable Services
- Account Receivable Services
- Insurance Data Entry
- Carrier Maintaining General Leder
- Statement Reconciliation
- Income Statement and Balance Sheet
- Creation of Customized Reports
- Payroll Processing Services
- Tax Authority Reconciliation
- Insurance Claims Processing Services
- Payment Processing Services
- Actuarial Accounting Services
- Premium Accounting Services
- Initial Underwriting Services
Policy Management
- Policy Checking Services
- Policy Insurance Services
- Policy Renewal Services
- Filing with the state government websites
- Insurance Endorsements
- Endorsement, rewriting, renewal, reinstatement, and cancellation of insurance policies
- Exchange of data
- Policy Maintenance and Administration Services
- Policy Cancellation and Reinstatements Services
Commission Management
- Commissions Data Entry
- Commissions Accounting Services
- Payable Commission for Brokers and Agents
Insurance Reporting
-
- Accounting and Finance Reports
- Agent Commission Detail reports
- Active Policy Listing
- Commission Summary Reports
- Policy Transactions Reports
- Customized Reporting
Claims Management
- Imaging of claim documents
- Set up of Insurance Claims
- Claims Processing Services
- Claims Verification and Validation
- Claims Adjudication Services
- Estimation of and eligibility for insurance claims
- Auditing and support of claims
- Settlement of accounts
- Maturities Processing
- Early Retirement
- Withdrawals
- Reconciliations
- File Closure & Portfolio Management
How we work
Turnaround time
Reduce the work cycle time to a considerable extent by Process Automation and Efficient Operations
Flexibility
Dedicated team of professionals setup with easy scalability
Cost
Offered better cost benefits along with latest technology and software services
Benefits of partnering with Viaante
Operating Efficiencies
High level of Automation
Reduction of work cycle time to a considerable extent
Dedicated team of professionals setup with easy scalability
Better cost benefits along with latest technology and software services
Global Coverage
Proprietary Tools and Technologies
High Degree of Automation using AI & RPA
Consultative and Transformational delivery models
Who we serve
Motors
Worker’s Compensation
Employee Benefits
Property and Casualty
Annuity
Life
Health
Umbrella
Viaante value proposition
Global Coverage
Proprietary Tools and Technologies
High Degree of Automation using AI & RPA
Consultative and Transformational delivery models
Unlock Opportunities with Viaante
Every great partnership starts with a conversation. Let’s begin ours