OVERVIEW

Nowadays insurance firms face numerous obstacles, including shrinking margins, stricter regulatory requirements, evolving consumer demands, and the changing economic environment, all of which necessitate flexibility. In this scenario, outsourcing Insurance back-office functions is the best way for the insurance company to gain a competitive edge by improving process efficiencies.

Viaante has more than 50 man years of experience and expertise in delivering accurate, high quality, cost-efficient, and streamlined BPO services that boost up the performance of the organization. We offer transformational BPO services to the insurers using our expertise in Process and automation technologies such as Artificial Intelligence, Machine Learning, Robotic Process Automation, and other Emerging Technologies.

Our extensive BPO services provide support to the organizations by enhancing their business efficiency, boosting the level of customer satisfaction thereby increasing productivity and profitability while ensuring compliance with insurance regulatory requirements.

We are accredited by ISO 9001 and 27001 certification.

OUR INSURANCE SUPPORT SERVICES

New Insurance Business Setup

⇒Requirement gathering from Insurance Companies
⇒Insurance quote creations
⇒Generation of proposals
⇒Detailed verification for policies, proposals, and quotes
⇒Receiving new enrollments
⇒Application information data entry
⇒Invoice Data Entry Services
⇒Record Payment Details
⇒Insurance Policy Issuance

Insurance Accounting

⇒Monthly/Quarterly/Yearly Financial Reports
⇒Accounts Payable Services
⇒Account Receivable Services
⇒Insurance Data Entry
⇒Carrier Maintaining General Leder
⇒Statement Reconciliation
⇒Income Statement and Balance Sheet
⇒Creation of Customized Reports
⇒Payroll Processing Services
⇒Tax Authority Reconciliation
⇒Insurance Claims Processing Services
⇒Payment Processing Services
⇒Actuarial Accounting Services
⇒Premium Accounting Services
⇒Initial Underwriting Services

Policy Management

⇒Policy Checking Services
⇒Policy Insurance Services
⇒Policy Renewal Services
⇒Filing with the state government websites
⇒Insurance Endorsements
⇒Endorsement, rewriting, renewal, reinstatement, and cancellation of insurance policies
⇒Exchange of data
⇒Policy Maintenance and Administration Services
⇒Policy Cancellation and Reinstatements Services

Commission Management

⇒Commissions Data Entry
⇒Commissions Accounting Services
⇒Payable Commission for Brokers and Agents

Insurance Reporting

⇒Accounting and Finance Reports
⇒Agent Commission Detail reports
⇒Active Policy Listing
⇒Commission Summary Reports
⇒Policy Transactions Reports
⇒Customized Reporting

Claims Management

⇒Imaging of claim documents
⇒Set up of Insurance Claims
⇒Claims Processing Services
⇒Claims Verification and Validation
⇒Claims Adjudication Services
⇒Estimation of and eligibility for insurance claims
⇒Auditing and support of claims
⇒Settlement of accounts
⇒Maturities Processing
⇒Early Retirement
⇒Withdrawals
⇒Reconciliations
⇒File Closure & Portfolio Management

HOW WE WORK

Turnaround time

Reduce the work cycle time to a considerable extent by Process Automation and Efficient Operations

Flexibility

Dedicated team of professionals setup with easy scalability

Cost

Offered better cost benefits along with latest technology and software services

Viaante : A Trusted Partner to Achieve Transformational Excellence in Business Processes

Benefits of partnering with Viaante

Operating Efficiencies
High level of Automation
Reduction of work cycle time to a considerable extent
Dedicated team of professionals setup with easy scalability
Better cost benefits along with latest technology and software services
Global Coverage
Proprietary Tools and Technologies
High Degree of Automation using AI & RPA
Consultative and Transformational delivery models

Partner with Us

Enquire with no obligation

WHO WE SERVE

Motor
Property and Casualty
Health

Worker’s Compensation
Annuity
Umbrella

Employee Benefits
Life

WHY VIAANTE

Because we don’t just believe in quality deliverables but also in delightful business operations and that’s what makes us different.
We have years of domain expertise across the national boundaries. The clients trust us for what we have, what we deliver and especially for what we have achieved will achieve together.
At Viaante, it’s not about the cost but the value. We have been building this value by consistently serving our clients with quality deliverables and that’s what Viaante will always do.