"Streamline Your Payer Operations for Seamless Healthcare Experiences"
Viaante’s Healthcare BPM service portfolio has been tailored to cater to the diverse needs of payers, health plans, third-party administrators, preferred provider organizations, workers compensation companies, medical management companies, pharmacy benefit managers and others. Our Healthcare Outsourcing solutions offer customized and scalable services combining our best practices with state-of-the-art technology involving AI & RPA
Our expertise in using Robotic Process Automation tools such as Automation Anywhere, UI Path and Blue Prism and building smart automation tools allow our clients to decrease transaction costs and improve efficiencies.Viaante has strong domain competency, Operational expertise & IT Skills to support your claims processing operations.
Unlocking Growth, Driving Success: Discover Viaante's Healthcare Payer Excellence
Viaante Business Solutions recognized by Everest Group in their Healthcare Payer Operations PEAK Matrix Assessment 2023 Report
Viaante's Healthcare Payer Services
Cafeteria Plan Administration Outsourcing (FSA/ HRA/ HSA)
Managing employee benefit plan operations
Membership Management
Efficient member data and services
Claims Administration
End-to-end claims processing support
Provider Data Management
Accurate, up-to-date provider information
Policy Management
Streamlined policy tracking and updates
Enrollment
Seamless member onboarding and processing
Workers Compensation Solutions
Support for workers’ comp claims
Medical Claims Management
Fast, compliant claims lifecycle handling
EDI Solutions
Secure healthcare data exchange solutions
Paper Processing
Digitizing and managing physical records
Transaction Management
Monitoring and controlling payer transactions
Clearing house Management
Reliable claims clearinghouse coordination
Document Processing
Automated, accurate document handling
Mailroom Management
Efficient inbound and outbound mail
Workflow Consulting
Expert-led process improvement guidance
Claims Routing
Intelligent claims direction and delivery
BPO Services
Scalable back-office healthcare solutions
Data Capture
Accurate extraction of critical information
Workflow Optimisation
Enhancing process efficiency and speed
When it comes to healthcare claims processing, it is crucial to ensure accuracy, security, and efficiency.
V-CAPTURE: Our very own innovative tool to enhance productivity, accuracy and streamline claims data management.
CAPTURE. SIMPLIFY. EXCEL.
We unleash the Potential of Your Data with Viaante’s Cutting-Edge Data Capture Tool !
With V-Capture, we empower businesses to unlock efficiency and maximize their potential. Our tool simplifies the process of capturing and managing data, enabling businesses to excel in their operations.
Viaante's Numbers Speak
Healthcare Transactions Processed Annually
Million+
Employees Deployed in Healthcare Operations
+
Lower Cost of Operations
%
Document Accuracy Rates
%
Hours Turn Around
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Schedule a complimentary 30-minute consultation with our Healthcare payer specialists today!
During your consultation, we can discuss:
- Tailored Solutions
- Expert Guidance
- Strategic Insights
- Efficiency Enhancements
- Technology Solutions
Book Now for Success!
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Why Choose Viaante?
Experience and Expertise
With years of experience in the healthcare industry, we bring deep domain knowledge and a thorough understanding of payer operations and challenges
Tailored Solutions
We understand that each payer has unique needs. Our solutions are customized to align with your specific requirements, workflows, and business objectives.
Technology-driven Approach
We leverage advanced technology platforms and automation tools to enhance efficiency, accuracy, and scalability.
Focus on Collaboration
We believe in building strong partnerships with our clients, working closely with your team to ensure seamless integration and successful outcomes.
Commitment to Quality
We prioritize quality in every aspect of our services, employing rigorous quality control measures to deliver exceptional results.
What Our Clients Say
A nationally-recognized, regional not-for-profit health plan
Always a pleasure working with this team. The consistency of execution and communication are always appreciated!
A specialty provider workers' compensations services industry
Appreciate the pro-activeness in reaching out when volumes fluctuate beyond normal levels. Viaante have always been open to new changes to be implemented and have worked closely with transparency which makes us rely on them without a second thought.!
One of the Global Leaders offering a range of insurance products
Very pleased with the co-ordination and co-operation between the teams done at every level. Very happy working with Viaante. I personally recommend Viaante to anyone in need of any services.
US based insurance company
The team is consistently great, which helps a lot when it comes to unforeseen issues like late receipts. They are a great asset to the team.
A leading Insurance company in West Coast, USA
Always consistent with the quality of work. The team members are knowledgeble about the process and are co-operative and flexible for new implementations or changes we need. Viaante has always met our expectations and provided outstanding support till date.!
Certifications
Recognitions
You ask, we answer
Viaante’s Healthcare BPM service portfolio is tailored to cater to the diverse needs of various stakeholders in the healthcare industry, including:
- Payers: Health Insurance companies (HMO, ACO & Health plans)
- Third-Party Administrators (TPAs): Independent Self Insured TPA which manage the administration and processing of claims on behalf of self-insured organizations.
- Preferred Provider Organizations (PPOs): Networks of healthcare providers.
- Workers Compensation TPA and Insurance Companies: Handling claims related to workplace injuries.
- Medical Management Companies
- Pharmacy Benefit Managers (PBMs)
Viaante offers customized and scalable services that combine best practices with state-of-the-art technology, including OCR, AI and Robotic Process Automation (RPA). Our expertise in using RPA tools such as Automation Anywhere, UI Path, and Blue Prism allows clients to decrease transaction costs and improve efficiencies. We have strong domain competency, operational expertise, and IT skills to support claims processing operations.
A Cafeteria Plan allows employees to convert taxable benefits (such as cash salary) into non-taxable benefits. Viaante provides outsourcing services for Cafeteria Plan administration, including Flexible Spending Accounts (FSAs), Health Reimbursement Arrangements (HRAs), and Health Savings Accounts (HSAs). These plans help employees save on taxes by setting aside funds for qualified medical and childcare expenses.
Viaante’s membership management services reduce administrative burden and costs related to membership enrollment procedures. Our experienced teams and advanced software ensure accurate and up-to-date patient information, facilitating smooth enrollment and eligibility checks for benefits or insurance claims.
Viaante prioritizes data security and compliance. Our measures include:
- HIPAA Compliance: Adherence to Health Insurance Portability and Accountability Act regulations.
- ISO Certifications: Viaante follows strict data security protocols. We are ISO 9001:2015 and ISO 27001:2013 certified.
- Encryption: Protecting data during transmission and storage.
- Access Controls: Restricting access to authorized personnel.
- Regular Audits: Ensuring compliance with security protocols.
- Disaster Recovery: Preparedness for data loss scenarios.
Contact our team at marketing@viaante.com to discuss your specific needs and explore how Viaante can streamline your Payer Operations for seamless Healthcare experiences.
Partner with Viaante
to transform your payer operations, drive operational excellence, and improve member satisfaction.