Revolutionize Payer Operations with AI & RPA

"Streamline Your Payer Operations for Seamless Healthcare Experiences"

Viaante’s Healthcare BPM service portfolio has been tailored to cater to the diverse needs of payers, health plans, third-party administrators, preferred provider organizations, workers compensation companies, medical management companies, pharmacy benefit managers and others. Our Healthcare Outsourcing solutions offer customized and scalable services combining our best practices with state-of-the-art technology involving AI & RPA

Our expertise in using Robotic Process Automation tools such as Automation Anywhere, UI Path and Blue Prism and building smart automation tools allow our clients to decrease transaction costs and improve efficiencies.Viaante has strong domain competency, Operational expertise & IT Skills to support your claims processing operations.

Unlocking Growth, Driving Success: Discover Viaante's Healthcare Payer Excellence

Viaante Business Solutions recognized by Everest Group in their Healthcare Payer Operations PEAK Matrix Assessment 2023 Report

Viaante's Healthcare Payer Services

Cafeteria Plan Administration Outsourcing (FSA/ HRA/ HSA)

Managing employee benefit plan operations

Membership Management

Efficient member data and services

Claims Administration

End-to-end claims processing support

Provider Data Management

Accurate, up-to-date provider information

Policy Management

Streamlined policy tracking and updates

Enrollment

Seamless member onboarding and processing

Workers Compensation Solutions

Support for workers’ comp claims

Medical Claims Management

Fast, compliant claims lifecycle handling

EDI Solutions

Secure healthcare data exchange solutions

Paper Processing

Digitizing and managing physical records

Transaction Management

Monitoring and controlling payer transactions

Clearing house Management

Reliable claims clearinghouse coordination

Document Processing

Automated, accurate document handling

Mailroom Management

Efficient inbound and outbound mail

Workflow Consulting

Expert-led process improvement guidance

Claims Routing

Intelligent claims direction and delivery

BPO Services

Scalable back-office healthcare solutions

Data Capture

Accurate extraction of critical information

Workflow Optimisation

Enhancing process efficiency and speed

When it comes to healthcare claims processing, it is crucial to ensure accuracy, security, and efficiency.

Viaante's V-capture tool

V-CAPTURE: Our very own innovative tool to enhance productivity, accuracy and streamline claims data management.

CAPTURE. SIMPLIFY. EXCEL.

We unleash the Potential of Your Data with Viaante’s Cutting-Edge Data Capture Tool ! 
With V-Capture, we empower businesses to unlock efficiency and maximize their potential. Our tool simplifies the process of capturing and managing data, enabling businesses to excel in their operations. 

Viaante's Numbers Speak

Healthcare Transactions Processed Annually
Million+
Employees Deployed in Healthcare Operations
+
Lower Cost of Operations
%
Document Accuracy Rates
%
Hours Turn Around
<

Schedule a complimentary 30-minute consultation with our Healthcare payer specialists today!

During your consultation, we can discuss:

  • Tailored Solutions
  • Expert Guidance
  • Strategic Insights
  • Efficiency Enhancements
  • Technology Solutions

Book Now for Success!

Download brochure

Please fill out the form to download our E-Brochure. 

Why Choose Viaante?

Experience and Expertise

With years of experience in the healthcare industry, we bring deep domain knowledge and a thorough understanding of payer operations and challenges

Tailored Solutions

We understand that each payer has unique needs. Our solutions are customized to align with your specific requirements, workflows, and business objectives.

Technology-driven Approach

We leverage advanced technology platforms and automation tools to enhance efficiency, accuracy, and scalability.

Focus on Collaboration

We believe in building strong partnerships with our clients, working closely with your team to ensure seamless integration and successful outcomes.

Commitment to Quality

We prioritize quality in every aspect of our services, employing rigorous quality control measures to deliver exceptional results.

What Our Clients Say

Certifications

Recognitions

You ask, we answer

Viaante’s Healthcare BPM service portfolio is tailored to cater to the diverse needs of various stakeholders in the healthcare industry, including:

  • Payers: Health Insurance companies (HMO, ACO & Health plans)
  • Third-Party Administrators (TPAs): Independent Self Insured TPA which manage the administration and processing of claims on behalf of self-insured organizations.
  • Preferred Provider Organizations (PPOs): Networks of healthcare providers.
  • Workers Compensation TPA and Insurance Companies: Handling claims related to workplace injuries.
  • Medical Management Companies
  • Pharmacy Benefit Managers (PBMs)

Viaante offers customized and scalable services that combine best practices with state-of-the-art technology, including OCR, AI and Robotic Process Automation (RPA). Our expertise in using RPA tools such as Automation Anywhere, UI Path, and Blue Prism allows clients to decrease transaction costs and improve efficiencies. We have strong domain competency, operational expertise, and IT skills to support claims processing operations.

A Cafeteria Plan allows employees to convert taxable benefits (such as cash salary) into non-taxable benefits. Viaante provides outsourcing services for Cafeteria Plan administration, including Flexible Spending Accounts (FSAs), Health Reimbursement Arrangements (HRAs), and Health Savings Accounts (HSAs). These plans help employees save on taxes by setting aside funds for qualified medical and childcare expenses.

Viaante’s membership management services reduce administrative burden and costs related to membership enrollment procedures. Our experienced teams and advanced software ensure accurate and up-to-date patient information, facilitating smooth enrollment and eligibility checks for benefits or insurance claims.

Viaante prioritizes data security and compliance. Our measures include:

  • HIPAA Compliance: Adherence to Health Insurance Portability and Accountability Act regulations.
  • ISO Certifications: Viaante follows strict data security protocols. We are ISO 9001:2015 and ISO 27001:2013 certified.
  • Encryption: Protecting data during transmission and storage.
  • Access Controls: Restricting access to authorized personnel.
  • Regular Audits: Ensuring compliance with security protocols.
  • Disaster Recovery: Preparedness for data loss scenarios.

Contact our team at marketing@viaante.com to discuss your specific needs and explore how Viaante can streamline your Payer Operations for seamless Healthcare experiences.

Partner with Viaante

to transform your payer operations, drive operational excellence, and improve member satisfaction.