Prior authorization delays can mean delayed care, frustrated patients, overloaded clinical teams, and lost revenue. Every missed requirement or payer follow-up can create another delay and another opportunity for a denial. Our prior authorization services help take that pressure off your team with accurate, payer-aligned prior authorization support designed to keep requests moving, reduce rework, and improve approval outcomes. With the right process and specialized expertise behind every request, your staff can spend less time chasing authorizations and more time focused on patient care.
Viaante's Numbers Speak
30 Million+
Healthcare transactions annually
100,000+
Annual Provider Credentialing
290+
Provider Specialties
$50 Million+
AR collections
400,000+
Charge Entries
200,000+
Demo Entries
500,000+
Payment Postings
Here are some key challenges faced in Prior Authorization Services
Prior authorization issues are associated with 92 percent of care delays and may also contribute to patient safety concerns as well as administrative inefficiencies
Prior authorization process can be a lengthy administrative nightmare of recurring paperwork, multiple phone calls and bureaucratic battles that can delay or disrupt a patient’s access to vital care
64%of providers reported waiting for at least one business day for a prior authorization request and 30% waited for at least three business days
78%of providers reported that long prior authorization processes are linked to patients abandoning their treatments
Providers take 14.6 hours on an average to complete these requests, which is the equivalent of two business days. 34% percent of providers have staff dedicated exclusively to complete prior authorizations
Specialties and service lines we support
Therapy (speech, occupational, and physical)
Plastic Surgery
Durable Medical Equipment (DME)
Inpatient
Home-Based Services
Pharmacy and Medications
Pain Management
Advanced Outpatient Imaging Services
Services Requiring Notifications (All newborn deliveries-Maternity obstetrical services, outpatient care, etc.)
Prior Authorization Calculator
Use this simple calculator and determine just how much you can save with our Prior Authorization Solution.
EHR and Billing Platform Integrations
Viaante value proposition
Get paid, more and faster
Have the most time-consuming, costly medical billing work done for you.
Get full clarity and visibility into your practice to make better decisions.
Benefit from the most up-to-date payer intelligence.
What Our Clients Say
A leading medical billing company in US
We began working with Viaante since 2017 and ever since then they have become a beneficial component, we have developed a strong working relationship.
A Leading Revenue Cycle Management and Billing Company
Love working with Viaante. Great results and great communication. Consistently delivered quality outputs over the years. Look forward to continuing working with you.
A leading provider of Revenue Cycle Management services
Greatly appreciate the way Viaante's team handles the project. We are more than pleased with the way the project has turned out. Looking forward to work on more and more projects together. Thanks for the incredible work you guys have been doing!
Leading radiology and diagnostic center in West coast
We have been working with Viaante Business Solutions and we have been completely satisfied. The team is always there to provide support when needed.
Leading medical facility in US
This team has always been a delight to work with. I couldn’t be happier to work with Viaante. They have always maintained quality and TAT.!
You ask, we answer
Standard requests are typically submitted within the same business day, with routine approvals often returned same-day to 48 hours depending on payer response times. Complex cases requiring additional clinical documentation (e.g., inpatient or specialty procedures) generally take 2–4 business days.
Viaante works within Epic, athenahealth, Kareo, eClinicalWorks, Cerner, Allscripts, and other major EHR/PM systems, so authorization data flows directly into your existing workflow without duplicate entry.
Yes. All data handling follows HIPAA requirements, with [ISO 27001:2022 , ISO 9001:2015 QMS, SOC 2, PHI].
Yes. Our team manages the appeal directly, including documentation review and resubmission aligned to payer-specific denial reasons.
Start Reducing Prior Authorization Denials
Our prior authorization services help ensure accurate, compliant submissions and timely payer coordination—reducing avoidable denials, minimizing rework, and accelerating approvals. With a streamlined authorization process, providers can spend less time navigating payer requirements and more time focused on delivering patient care.