Denial Management is a critical element for a successful RCM. Denial of medical claims has been the biggest concern for physicians, doctors & other healthcare professionals. Recurring denials or increase in denials lead to operational losses which are difficult and sometimes impossible to recover.

The top reasons or Denial management are as follows:

  • Missing information, such as absent or incorrect patient demographic data and technical errors

  • Wrong or Missed ICD-10 diagnoses

  • Wrong or Missed CPT-4 modifiers

Our Denial Management Services

  • Identifying the Most Common Reasons for Denial

    The first thing we do is figure out why the claim was denied in the first place. The payer will return a status code as well as the reason for the remittance when adjudicated claims are returned unpaid. Understanding the common and hidden reasons for frequent denials may necessitate a thorough review of your billing procedures and management. After this, our team will know exactly where to investigate and address the problem in order to reduce denials and improve claim handling.A/R analytics

  • Sorting and Categorizing the Denials

    After determining the number and reasons for denials, the next step is to categorise them so that they can be tracked and forwarded to the relevant department for resolution. Sorting and analysing denials by category will help identify areas where processes, workflows, or employee, physician, and clinician knowledge can be improved.

  • Creating a Tracking Mechanism

    We create a tracking/reporting method after categorising the reasons for denial, which allows us to readily determine the following information:

    The most common types of denials that have an influence on the organization:

    • Top payers with the most impact on the organisation in terms of denied claims dollars
    • Denied claims have an influence on top departments and service areas.
  • Monitoring and Preventative Action

    Denial management is a continuous process that must be checked and evaluated on a regular basis to avoid income leakage. Viaante’s denial management team assists in –

    • Create a multidisciplinary team that can evaluate denial data, review trends as a group, decide which categories to target first, and talk about how to resolve them.
    • To focus on a certain denial category, schedule regular meetings with the interdisciplinary team.
    • Continuously assess the adequacy of these internal controls in terms of their ability to manage and prevent denials.

INSIGHTS

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Million+
Healthcare transactions annually
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Annual Provider Credentialing
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Provider Specialties
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Million+
AR collections
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Charge Entries
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Demo Entries
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Payment Postings

Benefits of partnering with Viaante:

  • Manage claims denials from all payers
  • Drive initial denial rates below the industry best practice of 4%
  • Provide key trending reports to measure the impact of process improvements
  • Deliver full compliance with HIPAA technical security and privacy provisions
  • Provide quality services at cost-effective rates within a quick turnaround time

Because we don’t just believe in quality deliverables but also in delightful business operations and that’s what makes us different.

We have years of domain expertise across the national boundaries. The clients trust us for what we have, what we deliver and especially for what we have achieved will achieve together.

At Viaante, it’s not about the cost but the value. We have been building this value by consistently serving our clients with quality deliverables and that’s what Viaante will always do.

TESTIMONIALS

We have been working with Viaante Business Solutions and we have been completely satisfied. The team is always there to provide support when needed.

Leading radiology and diagnostic center in West coast

viaante, healthcare provider, RCM, Medical billing, medical coding, prior authorizations, revenue cycle management, AR management, Charge Entry
5
2020-08-28T17:04:55+05:30

Leading radiology and diagnostic center in West coast

We have been working with Viaante Business Solutions and we have been completely satisfied. The team is always there to provide support when needed.

This team has always been a delight to work with. I couldn’t be happier to work with Viaante. They have always maintained quality and TAT.!

Leading medical facility in US

viaante, healthcare provider, RCM, Medical billing, medical coding, prior authorizations, revenue cycle management, AR management, Charge Entry
5
2020-08-24T14:41:10+05:30

Leading medical facility in US

This team has always been a delight to work with. I couldn’t be happier to work with Viaante. They have always maintained quality and TAT.!

Love working with Viaante. Great results and great communication. Consistently delivered quality outputs over the years. Look forward to continuing working with you.

A Leading Revenue Cycle Management and Billing Company

viaante, healthcare provider, RCM, Medical billing, medical coding, prior authorizations, revenue cycle management, AR management, Charge Entry
5
2020-08-24T14:47:08+05:30

A Leading Revenue Cycle Management and Billing Company

Love working with Viaante. Great results and great communication. Consistently delivered quality outputs over the years. Look forward to continuing working with you.

Greatly appreciate the way Viaante's team handles the project. We are more than pleased with the way the project has turned out. Looking forward to work on more and more projects together. Thanks for the incredible work you guys have been doing!

A leading provider of Revenue Cycle Management services

viaante, healthcare provider, RCM, Medical billing, medical coding, prior authorizations, revenue cycle management, AR management, Charge Entry
5
2020-08-28T17:20:07+05:30

A leading provider of Revenue Cycle Management services

Greatly appreciate the way Viaante's team handles the project. We are more than pleased with the way the project has turned out. Looking forward to work on more and more projects together. Thanks for the incredible work you guys have been doing!

We began working with Viaante since 2017 and ever since then they have become a beneficial component, we have developed a strong working relationship.

A leading medical billing company in US

viaante, healthcare provider, RCM, Medical billing, medical coding, prior authorizations, revenue cycle management, AR management, Charge Entry
5
2020-08-24T14:57:17+05:30

A leading medical billing company in US

We began working with Viaante since 2017 and ever since then they have become a beneficial component, we have developed a strong working relationship.
5
5
viaante, healthcare provider, RCM, Medical billing, medical coding, prior authorizations, revenue cycle management, AR management, Charge Entry

Partner with Us

Enquire with no obligation

PLATFORM EXPERTISE

WHY VIAANTE

Because we don’t just believe in quality deliverables but also in delightful business operations and that’s what makes us different.
We have years of domain expertise across the national boundaries. The clients trust us for what we have, what we deliver and especially for what we have achieved will achieve together.
At Viaante, it’s not about the cost but the value. We have been building this value by consistently serving our clients with quality deliverables and that’s what Viaante will always do.

VIAANTE VALUE PROPOSITION

Get paid, more and faster

Have the most time-consuming, costly medical billing work done for you.

Get full clarity and visibility into your practice to make better decisions.

Benefit from the most up-to-date payer intelligence.