Your Coding Partner for Healthier Reimbursements: Viaante

Viaante, a leading company, specializes in delivering top-tier medical coding services. Our commitment revolves around providing you with the finest medical billing and coding solutions tailored to meet your exact needs. With expertise in a wide array of areas including radiology, internal medicine, hospital coding, and more, we stand out as industry leaders in India for outsourced medical coding and billing services. Our team of certified medical coders ensures each code reflects the true value of your services, resulting in maximized reimbursements for your healthcare facility

Medical Coding Services (2)

MEDICAL CODING SERVICES

Documentation Audit

Documentation Deficiency alert and advise

Request documentation is sent to providers to add addendums.

Coding

Medical record audits & Coding

Pre shipment & post shipment audits

Medical record audits & Coding Pre shipment & post shipment audits

Providing assistance during CMS audits

Medical records analysis & checking for completeness

Physician Teaching for changes and requirements as per compliance.

Remote Clinical Monitoring

Scheduling patients for Providers in different Facility (Non- Voice)

CODING SPECIALITIES

  • Hospital Inpatient / out-patient (including IP DRG, ED Profee/ facility)
  • Same day surgery / Ambulatory surgical center
  • Lab & Pathology
  • Radiology 
  • Home health agencies
  • Hospice
  • Nursing home
  • Assisted Living Facility
  • E&M (Inpatient & Out patient)
  • Behavioral Health
  • Home Health & OASIS , visits, discharge, transfers, agency audits
  • Surgeries
  • Radiology & Diagnostic Cardiology
  • Orthopedic (Surgical)
  • Urology (Surgical)
  • Internal Medicine
  • Pediatrics
  • IP- DRG
  • Pathology – Surgical Path & lab
  • Anesthesia & Pain management
  • Ambulance Billing
  • OBGYN 
  • Chiropractic Providers
  • Telehealth Billing

Medical Coding Services - Pain Management

Documentation audits: Comprehensive listing of medical codes used to describe medical procedures and services. It is regularly updated to reflect changes in medical practice and technology. When coding for pain management procedures, it is important to accurately document the specific procedure performed, as well as any associated diagnoses or conditions. This documentation should include a detailed description of the procedure, the anatomical location involved, any devices or equipment used, and any complications or additional services provided. New codes introduce and documentation requirements.

Documentation requirement and coding : 

The diagnosis code(s) must best describe the patient’s condition for which the service was performed.

Understand your physicians documentations and their procedures CPM (Chronic Pain Management – monthly bundled codes)

Treatments require an injection of medication injected into a certain site; locations for this include joints, tendons, or nerves, etc

Procedure performed: Trigger point injections, Joint aspiration, Nerve blocks, Chronic care management (CCM) services, etc

Other Frequently Used Pain Management : Acupuncture, Radiofrequency ablation (RFA) . Medicare rolled out new codes 2023 including bundled care, evaluation and management, telecare visits and more.

As needle placement aspects can have a significant effect on the codes, accurate documentation is essential to assign the right codes.  With a wide array of codes to describe various diagnostic and therapeutic procedures and references to injection location, coding pain management procedures in-depth understanding of insurance coverage, diagnosis for which treatment was done and procedure selection. Diagnosis requirement: Comprehensive list of pain codes are available, understanding acute and chronic conditions and location are crucial. Selecting the most accurate code that describes the patient’s condition. For example, if a patient presents with low back pain, the appropriate ICD-10-CM code would be M54.5 (Low back pain). However, if the patient has a more specific diagnosis such as lumbar disc herniation or spinal stenosis, a more specific code should be used

Viaante has experience and expertise in the medical billing and coding procedures which enables us to deliver high quality and accurate results on time. Our experienced team of AAPC, CPC, and CPC-H certified coders, with expertise in CPT, ICD 10-10, HCPCS Level 3 and DRG codes. We specialize in Internal Medicine, Radiology, E&M, Inpatient Hospital Coding, ER Hospital Coding. Our team of experts have in-depth knowledge and all the necessary expertise to guide you throughout the process and provides you with the best possible solution. We adapt to industry standard practices, technology, quality audit procedures and different medical software to enhance execution of on-time billing and collections.

Our coding services reduce chances of rejection and ensure seamless settlement of claims. Our workflow is organized and provides an optimum result. Viaante believes in providing the best possible services to our esteemed clients and patrons. Our operations comply with HIPAA. We also provide onshore/offshore subject matter experts. We are committed to reducing errors in the system with our efficient medical coding solutions. Our medical coding program have a considerably better turnaround time with utmost accuracy.

Medical Coding Services - Urology

Documentation audits: Comprehensive listing of cancers diagnosis codes frequency alerts,  multiple procedure cci edits is crucial for Urology procedures and services. Keeping eye on regularly updated to reflect changes in medical practice and technology.  It is important to accurately document the specific procedure performed, as well as any associated diagnoses or conditions. This documentation should include a detailed description of the procedure, and multiple surgery (leading to) performed at same session, with complications or additional services provided. New codes introduce and documentation requirements.

The range of codes used are 50010 through 58294 and addition codes from radiology series. Appropriate use for appending modifier – “Rt/Lt or 59/XS”, avoiding over use of 59/ XS modifier.

The types of surgeries billed for Urology include –Transplantation; Catheter Introduction; Cystoscopy, UrethroscopyCystourethroscopy, etc. Time for surgery and any complication resulting the increase of surgery time, required documentation in detail about the difficulties occurred during the surgery.

Importance:

To train providers on documentation needs and completeness of medical records 

Fear of audits leading to under coding,  which leads to loose of revenue, this also leads to skewed data pattern, which would lead to red flag for Medicare.

Diagnosis: Diagnosis description of appropriate ICD-10-CM, with appropriate laterality. example- “ R31.9 – Hematuria” what kind of hematuria the patient is experiencing and capturing code specificity. Avoiding unspecified diagnosis codes is crucial, example “C67.9- Bladder cancer unspecified”.

Medical Coding Services - Nephrology

Documentation audits: Documentation should include specific of technology used apart from  general surgical documentation and treatment or disease and disorder urinary track conditions.. Importance of combination diagnosis is crucial, example CKD – providers should document the underlying condition whenever possible like Hypertension/ Diabetes.

The types of surgeries billed for Nephrology include for Procedures performed for condition chronic kidney disease (CKD), acute kidney injury (AKI), glomerulonephritis, kidney infections, kidney stones, electrolyte imbalances, and hypertension (high blood pressure) related to kidney problems- Dialysis Services; Kidney Transplantation; Biopsy Procedures; Interventional Procedure etc. Time for surgery and any complication resulting the increase of surgery time, required documentation in detail about the complication occurred during the surgery.

CPT Range – The range of codes used are 50200-50389 and other surgeries, 90935-90947, 74176-76775, etc.

Importance:

To train providers on documentation needs and completeness of medical records along with technology use (robotic surgery, etc)

Fear of audits leading to under coding,  which leads to loose of revenue, this also leads to skewed data pattern, which would lead to red flag for Medicare.

Diagnosis: Diagnosis description of appropriate ICD-10-CM, with appropriate laterality. example- “ CKD, ” what stage, any other comorbidities or underlying condition for capturing code specificity. Avoiding unspecified diagnosis codes is crucial, example “C67.9- bladder cancer unspecified”.

INSIGHTS

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Provider Specialties

Viaante has experience and expertise in the medical billing and coding procedures which enables us to deliver high quality and accurate results on time. Our experienced team of AAPC, CPC, and CPC-H certified coders, with expertise in CPT, ICD 10-10, HCPCS Level 3 and DRG codes. We specialize in Internal Medicine, Radiology, E&M, Inpatient Hospital Coding, ER Hospital Coding. Our team of experts have in-depth knowledge and all the necessary expertise to guide you throughout the process and provides you with the best possible solution. We adapt to industry standard practices, technology, quality audit procedures and different medical software to enhance execution of on-time billing and collections.

Our coding services reduce chances of rejection and ensure seamless settlement of claims. Our workflow is organized and provides an optimum result. Viaante believes in providing the best possible services to our esteemed clients and patrons. Our operations comply with HIPAA. We also provide onshore/offshore subject matter experts. We are committed to reducing errors in the system with our efficient medical coding solutions. Our medical coding program have a considerably better turnaround time with utmost accuracy.

MEDICAL CODING MATRIX

CATEGORY PERFORMANCE MEASURE PERFORMANCE METRICS REVIEW SCHEDULE
Accuracy Coding accuracy with all government regulations 95-99% Monthly
Productivity Number of charts coded per day 150-160 charts per day Weekly
Process Turn around Time for each batch of files received from the client 48-72 hours (including the quality checks) Weekly
Audits Final Policy and Procedures Manual 100% audit by quality controller 20% audit by team lead Monthly

With over years of experience especially in the Healthcare BPO domain, Viaante provides comprehensive Medical billing and coding services. Our streamlined administrative operations ensure healthy and consistent cash flow. Viaante’s dedicated and experienced medical billing and collection professionals have in-depth and up-to-date knowledge of various healthcare procedures, plans, processes, and challenges.

We adapt to industry standard practices, technology, quality audit procedures and different medical software to enhance execution of on-time billing and collections.

Our expertise in the domain has helped our clients in enhancing the quality of billing cycles, increased collections, reduced rejections and successful settlement of claims.

Benefits of partnering with Viaante:-

  • Streamlined Operations with HIPAA Compliance
  • Strict Information Security Policies – ISO 27001-2013 Certified
  • Certified medical coders
  • Regular auditing and updating
  • Use of latest technology
  • On-shore / off-shore Subject Matter Experts

PLATFORM EXPERTISE

WHY VIAANTE

Because we don’t just believe in quality deliverables but also in delightful business operations and that’s what makes us different.
We have years of domain expertise across the national boundaries. The clients trust us for what we have, what we deliver and especially for what we have achieved will achieve together.
At Viaante, it’s not about the cost but the value. We have been building this value by consistently serving our clients with quality deliverables and that’s what Viaante will always do.

VIAANTE VALUE PROPOSITION

Get paid, more and faster

Have the most time-consuming, costly medical billing work done for you.

Benefit from the most up-to-date payer intelligence.

Get full clarity and visibility into your practice to make better decisions.

Partner with Us

Enquire with no obligation

TESTIMONIALS

We have been working with Viaante Business Solutions and we have been completely satisfied. The team is always there to provide support when needed.

Leading radiology and diagnostic center in West coast

viaante, healthcare provider, RCM, Medical billing, medical coding, prior authorizations, revenue cycle management, AR management, Charge Entry
5
2020-08-28T17:04:55+05:30

Leading radiology and diagnostic center in West coast

We have been working with Viaante Business Solutions and we have been completely satisfied. The team is always there to provide support when needed.

Love working with Viaante. Great results and great communication. Consistently delivered quality outputs over the years. Look forward to continuing working with you.

A Leading Revenue Cycle Management and Billing Company

viaante, healthcare provider, RCM, Medical billing, medical coding, prior authorizations, revenue cycle management, AR management, Charge Entry
5
2020-08-24T14:47:08+05:30

A Leading Revenue Cycle Management and Billing Company

Love working with Viaante. Great results and great communication. Consistently delivered quality outputs over the years. Look forward to continuing working with you.

Greatly appreciate the way Viaante's team handles the project. We are more than pleased with the way the project has turned out. Looking forward to work on more and more projects together. Thanks for the incredible work you guys have been doing!

A leading provider of Revenue Cycle Management services

viaante, healthcare provider, RCM, Medical billing, medical coding, prior authorizations, revenue cycle management, AR management, Charge Entry
5
2020-08-28T17:20:07+05:30

A leading provider of Revenue Cycle Management services

Greatly appreciate the way Viaante's team handles the project. We are more than pleased with the way the project has turned out. Looking forward to work on more and more projects together. Thanks for the incredible work you guys have been doing!

We began working with Viaante since 2017 and ever since then they have become a beneficial component, we have developed a strong working relationship.

A leading medical billing company in US

viaante, healthcare provider, RCM, Medical billing, medical coding, prior authorizations, revenue cycle management, AR management, Charge Entry
5
2020-08-24T14:57:17+05:30

A leading medical billing company in US

We began working with Viaante since 2017 and ever since then they have become a beneficial component, we have developed a strong working relationship.

This team has always been a delight to work with. I couldn’t be happier to work with Viaante. They have always maintained quality and TAT.!

Leading medical facility in US

viaante, healthcare provider, RCM, Medical billing, medical coding, prior authorizations, revenue cycle management, AR management, Charge Entry
5
2020-08-24T14:41:10+05:30

Leading medical facility in US

This team has always been a delight to work with. I couldn’t be happier to work with Viaante. They have always maintained quality and TAT.!
5
5
viaante, healthcare provider, RCM, Medical billing, medical coding, prior authorizations, revenue cycle management, AR management, Charge Entry

FAQ's

Yes Definitely. We are a HIPAA compliant organization certified with ISO 27001:2013 for our strict regulatory operations and data privacy. We follow Strict Information Security Policies.

Medical coding is the transformation of healthcare diagnosis, procedures, medical services, and equipment into universal medical alphanumeric codes. The diagnoses and procedure codes are taken from medical record documentation, such as transcription of physician's notes, laboratory and radiologic results, etc.

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