Order to Cash (O2C) Services

Accelerate Revenue. Improve Collections. Strengthen Customer Relationships.

At Viaante, we help businesses unlock working capital and drive revenue efficiency through our end-to-end Order to Cash (O2C) outsourcing services. Our solutions are designed to streamline every stage of the O2C cycle—from billing and invoicing to collections and cash application—while reducing Days Sales Outstanding (DSO) and elevating the customer experience.

With our global delivery capabilities, intelligent automation, and deep domain expertise, Viaante ensures accurate processing, faster collections, and greater financial visibility—so your teams can focus on strategic growth while we manage the cash flow engine behind your business.

Our Comprehensive Order to Cash Service Offerings

Billing & Invoicing Services

Generate and dispatch accurate, compliant invoices in multiple formats across geographies. Our automated workflows reduce billing errors, improve turnaround times, and ensure faster revenue recognition.

Cash Application

Speed up cash posting with high levels of straight-through processing. We match incoming payments with open invoices accurately even when remittance data is incomplete minimizing unapplied cash.

Collections Management

Our expert collections team follows structured, proactive strategies to recover overdue receivables, engage customers diplomatically, and reduce DSO without damaging relationships.

Accounts Receivable (AR) Management

Maintain control of outstanding balances with real-time monitoring, periodic reconciliations, and reporting. We help reduce delinquencies and ensure timely follow-ups on open invoices.

Customer Master Data Management

We ensure clean, standardized, and deduplicated customer data for better invoicing accuracy, reduced disputes, and smoother transaction processing.

Reconciliations

Perform periodic customer account and payment reconciliations with precision. We resolve discrepancies proactively to maintain ledger accuracy and support audit readiness.

Viaante on Numbers

Invoices processed each year

$ Billion

Accuracy Rate

Increase in the first pass rate

-80%

Increase in the billing annually

-1.5%

Cost Reduction

-40%

Man Years of experience

Resources across 4 locations

The Viaante Advantage in Order to Cash

Accelerated Cash Flow

Faster collections and improved billing accuracy lead directly to reduced DSO and stronger working capital.

Error-Free Processing

Leverage our automated systems and expert validation to eliminate manual errors in invoicing, cash application, and customer account updates.

Improved Customer Experience

Our O2C specialists ensure timely, professional communications and swift resolution of disputes—helping you build stronger customer relationships.

Real-Time Insights & Analytics

Access customized dashboards and reporting for AR aging, collection trends, customer behavior, and cash forecasting—empowering informed decision-making.

Compliance & Risk Control

Maintain full audit trails, follow global accounting standards, and implement credit checks to reduce financial and reputational risk.

Scalable, Flexible Delivery

Viaante’s solutions are tailored for your business model, industry, and volume—scaling effortlessly with your operational needs.

We have expertise in Multiple Accounting Software

Our team of highly skilled specialists has expertise in every accounting software and platform, allowing for quick learning curves and solution implementation.

Schedule a complimentary 30-minute consultation with our Order to Cash (O2C) specialists today!

During your consultation, we can discuss:

Tailored Solutions
Expert Guidance
Strategic Insights
Efficiency Enhancements
Technology Solutions

Book Now for Success!

What Our Clients Say

Global leader in E-procurement Operations

I was reviewing some invoices and I noticed that the team was doing an excellent job of identifying multi-invoices. Of the 100 I looked at 34 needed to be rejected and all 34 were correctly rejected. Thank you for being on top of it! We didn’t realize the processors were going to be sending in multi-invoices so we were nervous about them getting missed. Just wanted to pass on the good news and thanks!

Leading Law firm based in the East Coast USA

Team, I wanted to express our happiness that your teams have been doing a great job. 'Besides the team being more accurate overall – these are great audit numbers we have achieved lately. I can’t thank you enough for your hard work!

A leading global provider of Construction Solution for home and offices

Thanks again for the great suggestion for everyone’s benefit. Your team always has such interesting, innovative suggestions to resolve these kinds of challenges. I appreciate every single day we work together and I’m so glad, too.

Leading Law firm in the UK (Practicing Property Law)

Many thanks! May I take this opportunity to thank the entire Team for their efforts and dedication at this most difficult time.
I have every respect for their commitment in normal times, and I have some experience of what it is like to be locked away at home and working and all the challenges that bring with both family life and also the isolation of being away from one’s colleagues. Great work Team Viaante!