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Top Credentialing Metrics to Track in 2026

Questioner

Sangeeta, what are the Top metrics credentialing teams should track in 2026?

Sangeeta

Forward-looking teams are tracking three categories.

Number one is speed, days to complete credentialing and enrollment. 

Number two is accuracy, first-pass approval rates with payers.

Number three is compliance, audit findings, PSV error rates, and directory update SLAs. 

These metrics help leadership see credentialing not just as a compliance box, but as a measurable business process that impacts revenue and patient excess.

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