Questioner
What is the primary driver for healthcare BPO adoption in the Middle East? And how can a partner with a proven international expertise especially address the UAE’s need for specialized claim and medical coding support?
Neil
The primary driver is the urgent need to professionalize the skill and scale revenue cycle management to match the pace of UAEs rapid modernizing healthcare infrastructure. With the introduction of complex billing models and mandatory health insurance, the UAE market is now facing the same scaling and accuracy challenges that the US healthcare system addressed years ago.
This is precisely where Viaante’s 12 Plus, years of experience in a highly regulated and integrate US healthcare market becomes an unparalleled asset for UAE. We just don’t bring trained professionals. We instantly deploy an operational framework owned by Professor processing millions of US claims to the Middle East specifically for UAE. We provide immediate expertise transfer. We leverage our deep bench of certified professionals in medical coding like CPC, and claim adjudication to ensure first pass claim acceptance rates are maximized.
A proven revenue cycle management workflow, successful in the challenging US environment are adapted to the local UAE regulations. Example DHCC/HAAD/DoH to significantly reduce denials and accelerate cash flow. By leveraging our U.S. experience. We guarantee operational maturity from day one, which allows local UAE providers to focus entirely on delivering exceptional, accessible patient care.
