Unlocking the Power of Customer Support Outsourcing: How to Boost Efficiency and Delight Customers

25th June 2024 Estimated reading time : 5 Minutes Unlocking the Power of Customer Support Outsourcing: How to Boost Efficiency and Delight Customers In today’s hyper-connected world, delivering exceptional Customer Support is crucial for businesses. However, managing a customer support team in-house can be time-consuming and resource-intensive. This is where Customer Support outsourcing comes into…

Guide to Data Management

The Ultimate Guide to Data Management: Organizing, Analyzing, and Optimizing Your Business’s Data

10th June 2024 Estimated reading time : 8 Minutes The Ultimate Guide to Data Management: Organizing, Analyzing, and Optimizing Your Business’s Data Welcome to the Ultimate Guide to Data Management! In today’s data-driven world, businesses are realizing the importance of effectively organizing, analyzing, and optimizing their data. But with vast amounts of information flooding in from…

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7 Benefits of Remote Patient Monitoring (A Complete Guide)

7 Benefits of Remote Patient Monitoring (A Complete Guide) 7 Benefits of Remote Patient Monitoring (A Complete Guide) 5th April 2024 Estimated reading time : 7 Minutes 7 Benefits of Remote Patient Monitoring (A Complete Guide) In the realm of modern healthcare, advancements in technology continue to revolutionize patient care. Among these innovations, Remote Patient Monitoring (RPM)…

Outsourcing Trends in the US for 2024-2034 and how Viaante will support businesses

22 March 2024 Estimated reading time : 5 Minutes Outsourcing Trends in the US for 2024-2034 and how Viaante will support businesses Outsourcing has become an integral part of today’s business landscape, revolutionizing the way companies operate and thrive in a rapidly changing world. From Healthcare and IT to Data Management and Call Center Support, businesses across…

Service Organization Controls (SOC) 2 Type II

16th June 2016 Service Organization Controls (SOC) 2 Type II Viaante Business Solutions Pvt Ltd. (Viaante) announced the successful completion of a Service Organization Controls (SOC) 2 Type II audit covering the trust principles of Security, Availability & Confidentiality on June 16, 2016  Riskpro a specialized Risk Management solutions and Risk consulting company based out of India, provided an unqualified opinion…

ISO 9001:2015 QMS & 27001:2022 standards

29th Dec 2015 ISO 9001:2015 QMS & 27001:2022 standards Viaante Business Solutions Pvt Ltd., a fast-growing Business Process Management and IT Services company is now certified by DNVGL for ISO 9001:2015 QMS & 27001:2022 standards.  Viaante is committed to its customers and partners to provide high-quality services which comply with the Standards.

Delivery Center +1

02nd Nov 2015 Delivery Center +1 Viaante expands its delivery infrastructure keeping in pace with the growth and commitment to support its clients.  The new facility is based out the commercial hub of Mumbai and is enabled for Data & Voice Infrastructure. Viaante has an investment in state of art Voice infrastructure to support inbound and outbound…