Streamlining Healthcare Claims
Client and Requirement:
- Client: : Leading provider of worker’s compensation claims processing systems.
- Requirement: Needed efficient data capture with a 48-hour TAT and 95% quality accuracy.
Key Challenges:
- Handling high claim volumes within a strict TAT.
- Maintaining consistent accuracy at or above 95%.
- Efficient resource allocation for varying workloads.
- Continuous process improvement to address error trends.
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