Reducing E/M Denials by 66% in 90 Days

Reducing E/M Denials by 66% in 90 Days

Client Overview :

  • A large, multi-location U.S. primary care and internal medicine group handling high-volume E/M visits, including office visits and AWVs, seeking improved coding accuracy and revenue stability.

Key Challenges:

  • Incorrect E/M level selection due to weak MDM and missing time documentation

  • Inconsistent provider documentation across locations

  • Confusion around CMS 2023 E/M and MDM guidelines

  • No proactive QA, leading to post-denial error detection

  • Increased denials impacting cash flow and turnaround time

_Viaante-Coding Case Study- Reducing EM Coding Denials

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